Skip Ribbon Commands
Skip to main content
Navigate Up
Sign In

Managed Print

Article ID: ITSKB-3-56

Article Purpose

Why Managed Print?

Costs related to printing have escalated over the last few years as more electronic resources are becoming available through UAA Online, the Consortium Libraries electronic resources, book publisher's websites, and other sources. To bring balance back into the system by promoting responsible printing and to conserve resources by controlling abuse, waste, and rising costs, Information Technology Services has implemented the user-friendly Managed Print service as a cost recovery system.

Printing Locations & Types

If you want to print in one of the following locations you must have a WOLFcard or a Consortium Library copy card. You will use this to release your print job after you have submitted it to the printer.

You can purchase a Copy Card in Consortium Library at the self-service card machine located in the Copy Room on the first floor.

There are two general types of printing available on the Managed Print service these are black & white, and color. Within these two types printing is further broken down between paper formats. The two paper formats currently supported by the service is letter (8.5"x11") and tabloid (11"x17"). The following list breaks down which locations support which type and format.

Location B&W
Letter
B&W
Tabloid
Color
Letter
Color
Tabloid
ADM 100C1 - Administration/Humanities Building 1st Floor Hallway - utilized by the English Computer Classroom 1 (ADM 144) and English Computer Classroom 2 (ADM 146)      
ADT 200 - Auto-Diesel Building      
AHS 100C1 - Allied Health Sciences Lobby      
ANSEP 101 - ANSEP Lab    
ARTS 339 - Music Computer Lab      
AvTech 124a - Student Computer Lab      
COM 105 - Commons Open Computer Lab      
CPISB 100L1 - 1st Floor Lobby      
CPISB 312 - General Chemistry I Lab      
CPISB 314 - Quantitative & Survey of Chemistry Lab      
CPISB 315 - General Chemistry II Lab      
E.C. 214 - Chugiak/Eagle River Campus - utilized by the E.R. Campus LRC Lab (EC 214) and E.R. Campus Open Lab (EC 226)      
ENGR 109 - College of Engineering Lab      
ENGR 120 - College of Engineering Open Computer Lab    
ENGR 218 - College of Engineering Lab 1    
ENGR 228 - College of Engineering Lab 2      
ENGR 324 - College of Engineering Geospatial Image Analysis Lab    
LIB 103 - Consortium Library    
LIB 201 - Consortium Library      
LIB 210 - Library Open Computer Lab    
HSB 104 - Health Sciences Building Alcove      
HSB 204 - Health Sciences Building Alcove      
NSB 204 - SCICOM Lab      
RH 106 - AHAINA Lab      
RH 108 - Native Student Services Lab      
SMH 105 - CTC Computer Classroom      
SMH 110 - SMART Start Classroom      
SMH 111 - LRC Open Computer Lab    
SMH 112 - Language Computer Lab      
SMH 125 - LRC Common Area - utilized by the Learning Skills Lab (SMH 119) and LRC Math Lab (SMH 126)      
SU 211 - Student Union Open Computer Lab      
UC 119 - CTC Computer Classroom      
UC 121 - AET Lab 1    
UC 123 - AET Lab 2    
UC 126 - University Center Open Computer Lab      
UC 133 - CTC Computer Classroom      
UC 134 - CIOS Instructional Lab
ULA 123 - Engineering & Science Management Computer Lab    

 

How does Managed Print work?

Detailed directions are available at the print release station located in each facility.

Use the normal print commands on your PC or Mac. Some locations will offer color laser printing, if you would like a color print, select the color printer from your application's print menu. If the printer(s) supports Duplex printing, this will be used as default setting.

When you are ready to pick up your print job:

Go to a print release station and log in there using your UAA, or UA Username. Swipe your WOLFcard, or your Consortium Library Copy Card through the slot on the print release station keyboard. A list of documents you have sent to be printed will be shown. Select the document you want to print, review the estimated cost to print it, and click on "Print". Your job will be deleted from the print queue if you do not release it within two (2) hours of submitting it.

You must release your print job at the site that you submitted it. For example, if you submitted a print job in Student Union Open Computer Lab, you must print it there -- you will not be able to print it in Consortium Library.

How much does it cost?

UAA Students attending classes at the Anchorage, Chugiak/Eagle River, Elmendorf, and Ft. Richardson campus' that have paid the UAA Technology Fee will start the semester with a credit of $12.00 in their Managed Print accounts. This is a non-accumulating credit.

Printing costs are:

  • Simplex (single-sided) Black & White Laser prints: $0.15 ea.
  • Duplex (double-sided) Black & White Laser prints: $0.16 ea.
  • Simplex 11"x17" Black & White Laser prints: $0.17 ea.
  • Duplex 11"x17" Black & White Laser prints: $0.20 ea.
  • Simplex 8.5"x11" Color Laser prints: $0.30 ea.
  • Duplex 8.5"x11" Color Laser prints: $0.41 ea.
  • Simplex 11"x17" Color Laser prints: $0.45 ea.
  • Duplex 11"x17" Color Laser prints: $0.69 ea.

Paying for Sheets Over the initial Credit

If you use your WOLFcard to release print jobs that have an associated charge, you must have a balance of WOLFbucks sufficient to cover the print job. You automatically have a WOLFbucks account if you have a WOLFcard, but you must deposit funds to activate it. Please note that Dining Dollars are not usable for printing costs.

You may add funds using the self-service Value Transfer Stations located at the following locations:

  • Commons Lobby
  • Consortium Library
  • Sally Monsourd Hall
  • Student Union

Alternatively you may visit the WOLFcard Office located in the University Center, or call 786-HOWL (4695) and charge your credit card (between 9:00am - 5:00pm weekdays).

If you use your Consortium Library Copy Card to print, the balance on it will be debited for the cost of the number of sheets you print.

Mobile Printing

Mobile printing allows you to easily print documents from your laptop to most locations across the UAA Campus utilizing UAA's Managed Print Service. For more details please visit the Mobile Printing page for detailed instructions, printer installers, and FAQ's.

Technical Difficulties

If your print job experiences technical difficulties (paper jams, toner streaks, etc.) you will not be held accountable for the print costs. Those print jobs that are affected can be resubmitted at no cost to you. To have the print job reprinted without cost please take your ruined copies to the location's staff/Lab Consultants. Please note that all requests for reprints must be made within one (1) hour of printing the original document. Any requests made after that time are unable to fulfilled.

Reprints will not be done for printouts made by mistake, blank pages, or for materials such as web pages that, due to layout or design, are difficult to read, don't contain the information you want, or have large areas of blank space.

Additional Information

A list of frequently asked questions (FAQ's) is available for those looking for additional information.​​​​​

Additional Information

Did this article answer your question?

Related Reading

Managed Print - FAQ; Managed Print - Mobile Printing

For additional assistance Contact the IT Call Center at 786-4646.