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Blackboard Known Issues

Article ID: ITSKB-3-202

Article Purpose

Known Issue:

The Video Everywhere tool & the Mashup tool in Blackboard are not working correctly due to an authentication error.


Plan of Action:

As of summer ‘15, the Video Everywhere and YouTube Mashup options will be unavailable. The authentication issue will be resolved upon completion of UAA’s December 2015 Blackboard upgrade.


Workaround Instructions:

To review how to embed and/or link to videos saved in a YouTube account click the link below:


Previously Embedded Videos:
Previously embedded videos using the Mashup tool cannot be edited and will only play by right mouse clicking the video picture, then selecting the open in new tab option from the drop down.  We recommend adding instructions for students at the top of the page noting this procedure.


Cause of Issue:

Blackboard Announcement: Authentication Code Update


Further Assistance/Consultation:

Please contact Academic Innovations & eLearning for assistance with embedding instructions and/or other questions regarding creating and revising your online course environments.


Academic Innovations & eLearning

907.786.4496

uaa_ai@uaa.alaska.edu

www.uaa.alaska.edu/ai

UAA/APU Consortium Library, Room 214, Hours: M-F 8am-5pm

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For additional assistance Contact the IT Call Center at 786-4646.