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Blackboard Known Issues

Article ID: ITSKB-3-202

Article Purpose

Known Issue:
Save All Answers does not appear to actually be saving anything

Effect:

As
either a student or in Student Preview mode, when in an assessment that has either opened in a new tab or in the existing tab, the Save All Answers does not display results as expected and does not appear to be saving any answers.

Workaround:
Allow answers to auto save, this saving feature still operates as expected.


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Known Issue:
Incompatibility of Web Browsers that do not support NPAPI Plugins
In September 2015, Google Chrome will stop supporting NPAPI browser plugins.  This includes the use of Java in the web browser as well as most media player plugins.

Effect:
When authoring with the Content Editor in Blackboard Learn, an author can embed media files such as Quicktime, Windows Media, and Flash.
  The playback of these contents requires browser plug-ins for viewing.

Workaround Instructions:
Use a browser that supports NPAPI media plugins for viewing embedded media files, such as Firefox or Internet Explorer.

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For additional assistance Contact the IT Call Center at 786-4646.